Press Releases

  • Logo. GOAA
    Tropical Storm Nicole 11am Update: Orlando International Airport

    ORLANDO, FL. – As Tropical Storm Nicole makes its way across Central Florida, ride-out crews at Orlando International Airport remain in place to assess and address any damages caused by the storm. As of 4:00 p.m. yesterday, Orlando International Airport (MCO) and Orlando Executive Airports ceased commercial and private operations. That order remains in effect and passengers should not come to the airport until a definitive time is given for when MCO will resume operations.

    Latest Information:

    • MCO officially remains in a status of ceasing all commercial operations.
    • Damage assessment crews are beginning the recovery process by assessing inside facilities and then moving outside to address issues as weather conditions improve.
    • Once all damage assessments are complete, the airlines, federal agencies and Greater Orlando Aviation Authority (GOAA) will meet to determine the best time to resume limited operations.
    • Communications continue with city, county, state and federal emergency management officials.
    • Communications continue with the National Weather Service / National Hurricane Center to track the storm’s path and intensity.

    GOAA will continue to monitor the storm and provide additional updates as they are warranted.

    Nov 10, 2022
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  • Logo. GOAA
    Tropical Storm Nicole 5pm Update: Orlando International Airport

    ORLANDO, FL. – As of 4:00 p.m. today, Orlando International Airport (MCO) and Orlando Executive Airport ceased commercial and private operations in advance of the approaching storm.

    Latest Information:

    • There have been a total of 473 flights affected by ceasing operations.
    • The last flight to leave was British Airways flight 205.
    • MCO officially ceased commercial operations at 4:00 p.m. Wednesday, November 9, 2022.
    • MCO is finalizing all hurricane preparations throughout the facility including sandbagging doors and tying down all boarding bridges.
    • All non-essential airport personnel, not part of the ride-out crew, have been sent home until further notice.
    • Gate Link and Terminal Link trams connecting the main terminal to Terminal C and the airsides are secured.
    • Communications continue with city, county, state and federal emergency management officials.
    • Communications continue with the National Weather Service / National Hurricane Center to track the storm’s path.
    • Important Reminder: MCO is not an authorized shelter.

    GOAA will continue to monitor the storm and provide additional updates as they are warranted.

     

    Nov 9, 2022
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  • Logo. GOAA
    Orlando International Airport Preparing for the Arrival of Tropical Storm Nicole

    ORLANDO, FL. – The Greater Orlando Aviation Authority (GOAA) continues to monitor the development of Tropical Storm Nicole and its impact on airport operations. Airport officials, in coordination with airline partners, announced on Tuesday that Orlando International Airport will cease all commercial operations today at 4 p.m.

    Orlando Executive Airport (ORL) will cease operations beginning at 4:00 p.m. or when conditions at the airport are deemed to be unsafe, whichever comes first. Tenants are being reminded that there will be no access to the airfield after 4:00 p.m. Fixed Base Operators and other airport tenants will follow ORL’s closure schedule.

    The GOAA Emergency Operations Center has been activated. Aviation Authority personnel will remain in contact with the airlines and other partners to monitor the storm’s progression over the next 24 hours to best judge when the situation will permit operations to resume at both MCO and ORL.

    The Latest Information:

    • Airport staff is currently prepping gate and curbside areas in advance of the storm. These efforts include:
      • Tying down Passenger Boarding Bridges
      • Removing debris
      • Covering sensitive electronic equipment in the terminal
    • Multiple daily communications are ongoing with the National Weather Service / National Hurricane Center to track the storm.
    • Multiple daily communications are ongoing with city, county, state and federal emergency management officials.
    • Multiple daily communications are ongoing within the airport community to update storm readiness and provide the latest track of Nicole and details about storm projections.
    • Passengers are advised to contact their individual airlines and rental car companies for specific questions about flights, schedules and rental car return policies.
    • GOAA has designated multiple staff members to remain inside the terminal for the duration of the storm as part of a ride-out-crew. Their job will be to assess and address any damage that may occur and to help prepare the airport for operations again as soon as possible once the storm passes.
    • ORLANDO INTERNATIONAL AIRPORT IS NOT AN AUTHORIZED SHELTER. PASSENGERS SHOULD PLAN AND MAKE PERSONAL ACCOMMODATIONS IN ADVANCE OF THE STORM.

     

    Nov 9, 2022
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  • Logo. GOAA
    Orlando International Airport Plans to Cease Operations for Tropical Storm Nicole

    ORLANDO, FL. – The Greater Orlando Aviation Authority (GOAA) continues to monitor the development of Tropical Storm Nicole and its impact on future airport operations. In an afternoon meeting with airline and airport officials it was decided that Orlando International Airport will cease all commercial operations at 4 p.m. Wednesday, November 9th. We are reviewing expectations and the actions required with airlines to determine emergency operations plans over the next 24 hours to best judge when the situation will permit operations to resume.

    Preparations continue to intensify both inside and outside the terminal at Orlando International Airport as Tropical Storm Nicole currently makes it way towards the east coast of Florida.

    The Latest Information:

    • Airport staff is currently prepping gate and curbside areas in advance of the storm.
    • Multiple daily communications are ongoing with the National Weather Service / National Hurricane Center to track the storm.
    • Multiple daily communications are ongoing with city, county, state and federal emergency management officials.
    • Multiple daily communications are ongoing within the airport community to update storm readiness and provide the latest track of Nicole and details about storm projections.
    • The airport Emergency Operations Center (EOC) has been activated at a modified level prior to full scale activation on Wednesday.
    • Passengers are advised to contact their individual airlines and rental car companies for specific questions about flights, schedules and rental car return policies.
    • GOAA is in the process of identifying multiple staff members to remain inside the terminal for the duration of the storm as part of a designated ride-out-crew. Their job will be to assess and address any damages that may occur and to help prepare the airport for operations again as soon as possible once the storm passes.
    • ORLANDO INTERNATIONAL AIRPORT IS NOT AN AUTHORIZED SHELTER. PASSENGERS SHOULD PLAN AND MAKE PERSONAL ACCOMMODATIONS IN ADVANCE OF THE STORM.

    We will continue to monitor the storm and provide additional updates as they are warranted.

    Nov 8, 2022
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  • Logo. GOAA
    Orlando International Airport Debuts Innovative Visual Communication System to Delight and Engage Passengers at Terminal C

    The Greater Orlando Aviation Authority and Synect launch branded, automated visual communications to engage and assist passengers in the first wave of operations at Terminal C. ORLANDO, Fla., (October 27, 2022) Orlando International Airport (MCO) launched its new 1.8 million-square-foot Terminal C on September 20. Since then, MCO has welcomed several airlines and the terminal’s first passengers to their new state-of-the-art facility. With the opening, the Greater Orlando Aviation Authority and Synect debuted an informational communications program for the new terminal that includes creative custom video from the Central Florida region displayed alongside dynamic, automatically updated travel information throughout the airport.

    Greater Orlando Aviation Authority and Synect debuted an informational communications program at Terminal C.

    “The Orlando International Airport’s Terminal C is a flawless example of how visual communication can transform airport communication and the passenger journey,” Synect CEO Yahav Ran said. “We are grateful to the Greater Orlando Aviation Authority for their ongoing commitment to innovation along with their purposeful use of content and technology to delight passengers while helping them navigate the airport environment.”

    In keeping with “The Orlando Experience®” concept created by the Greater Orlando Aviation Authority (GOAA) to celebrate Central Florida’s natural beauty and iconic destinations, Synect captured original videos at picturesque Central Florida destinations. Live action video from Lake Eola, Bok Tower Gardens, Baldwin Park and Leu Gardens delivers a localized experience to passengers at Terminal C. The playlist shifts to match the time of day ̶from dawn, day, dusk and night ̶to create a calming experience and memorable sense of place.

    The custom videos from Synect give passengers the information they need, when and where they need it. Dynamic, automatically updated flight information pulled from airport management systems is blended alongside the localized visuals. From flight information display (FIDS) to gate, baggage, concessions information, wait times, walk times and more, the new Terminal C informational content helps move departing passengers from ticketing to gates and arriving passengers from gates to ground transportation with ease. Some of the distinct displays at Terminal C include:

    • Four video walls with 55 displays, two video walls with 28 displays and two video walls with 18 displays at ticketing, which share airport and airline branding, flight information, wait times, QR codes to concessions options and more.
    • A 22-display video wall at the Palm Court showing FIDS information alongside walk times to gates and airport messaging.
    • Two wayfinding video walls with 24 displays each and additional wayfinding throughout the terminal feature dynamic flight information, concessions and amenities.
    • Two info desk video walls with 40 displays each in the baggage claim area, showing flights, baggage information, ground transport wayfinding and more.

    The visual communication system plays across 872 connected screens at the new terminal. Additional displays at Terminal C are located in the security area, gates, arrivals, Customs and Border Protection (CBP), international and domestic baggage claim, ground transport and wayfinding throughout the terminal. The network is managed by Synect’s Passenger360® platform, which is also in use at Terminals A and B.

    Synect’s Passenger360 system can accommodate and reflect real-time airport activity by automatically making thousands of updates per second to the dynamic informational content. Passenger360’s integration with MCO’s airport operations center (AOC) enables this automation. Changes made by the AOC and updates to airport activity, like flight schedules, wait times, weather, potential emergencies and more, are absorbed by the Passenger360 system and instantly portrayed on the massive visual communication network. Automation minimizes the toll on airport operations staff to keep the system and information updated while increasing the value of communication to passengers through fast response time, versatility and reliability. Manual overrides and inputs are available if needed.

    “From the beginning, GOAA and the entire Terminal C team were striving to build the best facility and deliver the best passenger experience possible," Brian Engle, Director of Customer Experience for GOAA, said. "Through our collaboration with Synect, we are giving passengers all the information they need, when and where they need it, to make their journey as smooth, engaging and delightful as possible.”

    The visual communication system at MCO demonstrates the future of visual communications at the airport, blending calming, memorable visuals that create a distinct sense of place with immense operational benefits.

    Images - https://www.dropbox.com/sh/d4y5hpvxjtpwu86/AAAd_IwYHmkA2I71WGxWxoPpa?dl=0 About Orlando International Airport Orlando International Airport (MCO) is managed by the Greater Orlando Aviation Authority. MCO ranks 7th in the nation and is the busiest airport in Florida serving 40 million passengers annually. The airport’s Capital Improvement Program includes an innovative 15-gate Terminal C opening in September. Featuring innovative technology and a unique top-level customer arrival experience, the new facility will accommodate an additional 10 to 12 million annual passengers and connect to an intercity rail to other Florida destinations in the future.

    GOAA Contact Carolyn M. Fennell Senior Director of Public Affairs and Community Relations Telephone: 407 825-2054 cfennell@goaa.org About Synect Synect is a full-service agency transforming airport communication. As the driving force behind innovative and impactful award-winning visual communication programs for airports, airlines and government agencies, Synect is improving people’s experience in transit and public places.

    Synect helps airports reduce dwell time and stress while increasing airport capacity and potential buying position for passengers. With behavioral science strategies, custom content and a full set of visual communication products for both as-need and enterprise-level use, Synect offers cohesive communication that significantly impacts business success.

    Synect was founded in 2011. The company is headquartered in Orlando, Florida, and has an office in Seattle, Washington.

    To learn more about Synect, please visit synectmedia.com.

    Facebook | Twitter | LinkedIn | Instagram Synect Contact Alison Weber Marketing Manager, Synect (313)350-0195 alison.w@synectmedia.com

     

    Oct 27, 2022
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  • Logo. GOAA
    Orlando Executive Airport Hosts Largest Business Aviation Event

    ORLANDO, FL. – The annual National Business Aviation Association (NBAA) conference and exhibition is billed as the most important three days for business aviation in the country. Orlando Executive Airport (ORL) again played a significant role in the success of the world’s largest civil aviation trade show. From October 18-20, ORL hosted the event’s static display for the 12th time. The display included nearly 70 fixed wing and rotary aircraft from some of the industry’s most recognizable manufacturers like Bombardier, Gulfstream, Embraer, Airbus and Cessna.

    “Hosting the world’s largest business aviation event speaks volumes for the service and facilities offered at Orlando Executive Airport,” said Kevin Thibault, Chief Executive Officer of the Greater Orlando Aviation Authority. “This show, which generates millions in economic impact, demonstrates the importance of general aviation and showcases the significant role Orlando Executive Airport plays in the region’s economy.”

    The sold out event was not open to the public, but welcomed more than 21,000 visitors from around the world and generated an estimated $51 million dollars in economic impact. The event, co-hosted with partners Atlantic Aviation, Sheltair, and the Orange County Convention Center, was last held in Orlando in 2018. In addition to bringing together current and prospective aircraft owners, manufacturers, suppliers and customers in one location, the NBAA convention hosted a STEM outreach program for local students and promoted sustainability by providing biofuel options to event participants.

    Orlando International Airport (MCO) is managed by the Greater Orlando Aviation Authority. MCO ranks 7th in the nation and is the busiest airport in Florida serving 40 million passengers annually. The airport’s Capital Improvement Program includes an innovative 15-gate Terminal C opening in September. Featuring innovative technology and a unique top level customer arrival experience, the new facility will accommodate an additional 10-12 million annual passengers and connect to an intercity rail to other Florida destinations in the future.

    Oct 24, 2022
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